A Day in the Life
RCA Substance Abuse Counselor
The opioid epidemic in Pennsylvania continues, deaths that involved synthetic opioids other than methadone (including fentanyl and fentanyl analogs) continued to rise with more than 2,800 overdose deaths in 2018. Too many PA families continue to suffer and lose loved ones to the disease of addiction.
As a part of RCA at Monroeville, you will be joining the forefront of the battle against substance abuse in Pennsylvania and helping Recovery Centers of America bring high-quality, affordable addiction treatment to those in need of help. The opportunity to make a difference in your community and save thousands of lives from the disease of addiction is what makes a career at RCA Monroeville far more than just a job. At RCA, you will join a group of truly dedicated and compassionate professionals to make a real difference in the life of others.
RCA Monroeville is Recovery Centers of America’s newest location, and officialy opened in February 2021. The facility offers comprehensive, individualized treatment services for a wide range of substance abuse issues, including alcohol, opiates, heroin, and methamphetamine. The campus offers a variety of evidence-based treatment protocols designed to effectively treat drug and alcohol addiction, as well as support long-term, meaningful recovery for patients and their families. Additional patient services include yoga and mindfulness meditation; family, group and individual counseling; educational seminars and outpatient treatment programs.
Join RCA at Monroeville and help us save 1,000,000 lives one neighborhood at a time!
RCA MONROEVILLE LEADERSHIP
One of the keys to success for RCA at Monroeville is great management. Its management team has a proven track record of high-quality addiction treatment. At RCA, we believe that strong leadership isn’t just great for the company, it’s also an opportunity to learn from the best and grow as a professional.
Michael, a native to the Pittsburgh area, brings a wealth of experience, knowledge and skill to Recovery Centers of America at Monroeville. He most recently served as CEO of RCA at Bracebridge Hall, located in Earleville, Maryland. He was previously the Executive Director of RCA’s largest treatment center, located in Devon, Pennsylvania. Michael has over 30 years of experience in the treatment of patients suffering from substance use disorder, including many leadership roles at behavioral health and addiction treatment organizations.
Michael holds a BA in Psychology from Saint Leo University and Master of Public Health from Drexel University. Michael is also a US Navy Veteran.
Director of Admissions & UR
Kim believes her most important role as Director of Admissions and Utilization Review at RCA at Monroeville is to be an advocate for those struggling, and she is committed to helping individuals take their first steps toward recovery. Kim is passionate and dedicated to making sure that individuals seeking treatment receive treatment. She brings over 24 years of experience working in both the mental health and substance abuse treatment fields to RCA.
Dr. Scott Cook
Dr. Cook is an international lecturer and physician who grew up in a Pittsburgh neighborhood close to RCA at Monroeville. In his role of Medical Director for the center, he brings years of experience in Addiction Medicine, Behavioral Health, Family Practice, Emergency Medicine, and Public Health. He has practiced at multiple inpatient and outpatient addiction medicine centers throughout the United States. Additionally, he has worked as an ER/Urgent Care physician at several Western Pennsylvania Emergency Departments and Urgent Care centers.
Prior to joining RCA, Dr. Cook held roles as Medical Director and Chief Medical Officer at multiple addiction organizations. Additionally, he has commercial and government health administration experience serving as Medical Director at Highmark Health and at C2C Innovative Solutions (Medicare).
Dr. Cook has a special interest in the public health implications of institutional racism and its impact on the health status of African-Americans. He has lectured on Addiction Medicine in several European countries and has plans to speak at future international conferences in Central/South America, Asia, Africa, and the Caribbean.
As Recovery Support Specialist (RSS) Supervisor at RCA at Monroeville, Lauren is responsible for managing the RSS department and is passionate about empowering the team to provide a safe and supportive environment that contributes towards meaningful change.
Prior to joining RCA, Lauren spent nearly a decade working with clients in the behavioral health field, specializing in eating disorders, addictions, trauma healing, and other mental health disorders. She has extensive experience working with individuals and groups to help patients embrace the recovery process, practice new coping skills, and finally, break free from the chains of addiction.
Lauren holds a bachelor’s degree in Business Management. She is additionally a Certified Trainer, Coach, and Master Practitioner of Neuro-Linguistic Programming (NLP), Certified Master Practitioner of Hypnosis, Certified Master Practitioner of Mental and Emotional Release® Therapy, and Certified Level II Huna Energy Healing Practitioner.
TEAMS AT RCA MONROEVILLE
Click on any department to learn more about their function at Recovery Centers of America – Monroeville.
The Admissions Department is the first point of contact for patients entering RCA’s facilities. Empathy and professionalism are key so new patients, who are just starting their recovery journey, feel comforted and reassured. Admissions works directly with the Mission Center at the King of Prussia office to obtain intake information for pre-screened, pre-authorized patients scheduled for admission in order to complete the admissions process at their respective facilities. Admissions professionals guide newly arrived patients through the full gamut of physical screening, performing Bio-Psycho-Social, Medical, & Psychiatric assessments, and entering patient health data and history into our Electronic Health Record System (Avatar) as necessary.
The Case Management Department is responsible for patient aftercare. Case Managers work directly with patients under their care, as well as alongside the clinical department. They also put together a discharge plan detailing where the patient will go after they finish their inpatient stay at RCA, follow up services, and treatments the patient will need.
The Clinical Department is responsible for implementing new programs and treatments, as well as also making sure all existing treatments are consistently meeting patient needs. They gather patient feedback and report relevant data up the chain. Clinical is also in charge of distributing printed educational materials such as workbooks, handouts, and patient assessments. Clinical consists of accredited experts in the field of addiction treatment who are expected to offer guidance and expertise to patients as well as the staff at their respective facilities. The Clinical Department also includes therapists who manage a wide profile of patient cases offering group, individual, and family counseling.
The Housekeeping Department is responsible for maintaining the cleanliness of RCA facilities. They perform day to day activities to ensure that all patient rooms and meeting spaces are maintained to RCA’s high standards.
The Human Resources Department manages a range of different functions at RCA facilities. This department is responsible for recruiting, screening, and interviewing qualified candidates. Human Resources also handles employee relations, payroll administration, benefits, and plays a strategic role in managing people and the workplace culture and environment.
The Medical Department is the highest authority when it comes to ensuring all patients are physically stable during their stay at Recovery Centers of America. Should a medical emergency ever arise, the Medical Department is on-call 24 hours a day, 7 days a week. Every patient entering an RCA facility undergoes a thorough health assessment by the Medical Department. The Medical Department determines which medication protocols are appropriate during detox, inpatient stay, and medication-assisted treatment where applicable. They also offer medical insight to the facility staff whenever necessary and provide guidance during admissions of medically complicated cases. Patients with co-occurring physical ailments rely on the Medical Department for assessments and treatment planning.
The Nursing Department’s key role is maintaining the physical stability and safety of all patients. Members of the Nursing Department perform regular rounds to consistently assess the physical wellbeing of monitored patients and administer medications when necessary. Nursing works under the guidance of the Medical Department.
The Quality Assurance Department ensures proper documentation occurs as required by law, as well as for internal company usage. They are also responsible for processing and responding to all incident reports originating at their home site. This department serves as Corporate’s independent oversight team, ensuring all operations comply with applicable laws, regulations, and rules such as State Regulations, Accreditors HIPAA, 42 CFR Part 2 and plays an essential role in preserving RCA’s integrity and reputation.
RCA’s Recovery Support Specialists are a very important part of the Clinical Department. Often the most common point of contact for patients, they maintain order at their respective facilities, guide patients to their scheduled groups and meetings, and ensure an efficient flow of day to day activities. They also offer one-on-one support to patients when appropriate. Recovery Support Specialists are compassionate and empathetic, they often form close bonds with RCA patients.
The Transportation Department provides patient transportation to and from RCA facilities, as well as takes patients on scheduled field trips and doctor’s appointments as necessary.
The Utilization Review Department acts as a liaison between our facility, our patients, and our patients’ insurance companies. They constantly communicate with insurance to advocate necessary treatments on the behalf of our patients and bill the insurance companies for patient time at the facility and services rendered. It’s their duty to make sure the care our patients need is paid for by their insurance.